Appointment slots are released about two weeks ahead, usually over the weekend.
New clients: please send a photo of your current nails before booking.
Let me know the service you'd like, and add a reference image for any nail art.
Please come to your appointment alone.
Arrival & punctuality
Please arrive on time — not early, not late.
If you arrive early, send a message first: the studio may not be open before your scheduled time.
A 10-minute grace period applies. After that, depending on the time left, only a cover gel can be done — or the appointment is cancelled and 50% of the price is due.
Cancellation & no-show
Cancellations must be made at least 8 hours in advance.
Less than 8 hours before the appointment: 50% of the service price is charged.
No-show without notice: 100% of the service price.
After a no-show, a 50% deposit is required for the next appointment.
Deposit
A paid deposit is non-refundable for cancellations within 8 hours.
The deposit secures your slot and counts toward your appointment.
Refill vs new set
If you arrive for a refill with more than 4 lost or significantly damaged nails, the treatment is no longer a refill — it is treated and priced as a new set.
Work guarantee
If a nail lifts or is damaged, get in touch within 7 days with a photo.
After that period the guarantee no longer applies.
It does not apply in case of: another technician's intervention, exposure to strong chemicals without protection, intentional damage (biting, breaking), or not following care and refill advice.
Nail art
More complex nail art and special designs require a short consultation when booking, so the time and quality of the work can be planned.
Payment
Cash or card.
Hygiene & sterilisation
Every client receives exclusively sterilised and disinfected tools, prepared in line with hygiene standards.
